Privacy Policy

UK Dissertation Helper is the data controller for the personal information you share with us through this website, our student portal, email, WhatsApp and live chat. We handle that information in line with the UK General Data Protection Regulation and the Data Protection Act 2018.

If you have a question about anything in this policy, email info@ukdissertationhelper.co.uk and we will respond within five working days.

We collect basic information such as your name, contact number and email address to process your order efficiently. This information is necessary to provide you with the best service possible.

Depending on how you use the site, we may also collect:

• Order details — subject, academic level, word count, deadline and referencing style.
• Files you upload, such as your brief, handbook, draft chapters or supervisor feedback.
• Payment confirmation data (we never see or store your full card details).
• Technical data such as IP address, browser type and pages visited, used to keep the site secure and working.

Your data is used only to deliver the service you asked for: preparing your quote, matching you with a subject specialist, communicating about the order, delivering the work, handling revisions and providing support. We also use anonymised, aggregated data to improve the service.

We do not use your dissertation topic, files or personal details for marketing, and we do not build advertising profiles from them.

Your personal information is never shared with third parties. We guarantee that your details remain confidential and are used solely for processing your orders and providing customer support.

Writers receive only the academic material needed to complete the work — never your full name, email address or payment information.

Every order is assigned a unique ID number to enhance security. This system ensures that your order details are tracked and managed securely, protecting your information from unauthorised access, and means internal teams can discuss an order without referring to you by name.

We implement a rigorous check-and-balance system to prevent illegal access to your data. Our security protocols are designed to safeguard your information at all stages of the process, including encrypted transfer of files, restricted internal access on a need-to-know basis, and regular review of accounts with access to student records.

To further ensure the security of your information, direct contact between writers and customers outside our platform is restricted. All communications are managed through secure channels — your student portal and our support desk — to maintain the confidentiality of your data.

We use essential cookies to keep the site working, remember your session and secure your portal login. Analytics cookies help us understand which pages students find useful. You can block or delete cookies in your browser settings; essential cookies are required for the order form to function.

Order records and correspondence are retained for as long as needed to provide support, handle revisions and meet legal or accounting obligations. Uploaded files and delivered work are removed from active systems once the retention period ends. If you want your data deleted sooner, contact us and we will act on it where no legal obligation requires us to keep it.

You have the right to request a copy of the personal data we hold about you, to have inaccurate data corrected, to request deletion, to restrict or object to certain processing, and to receive your data in a portable format. To exercise any of these rights, email info@ukdissertationhelper.co.uk.

If you are unhappy with how we have handled your data, you may complain to the Information Commissioner’s Office (ICO).

We may update this policy to reflect changes in our services or legal obligations. The revision date at the top of this page always shows when it was last changed. Continuing to use our services after an update means you accept the revised policy.